FAQ

What is a sub-account?

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Q. What is a sub account?

A sub  account is a member account that is linked to a master account. The  master account has complete control of the sub accounts, including the  ability to easily log in to sub accounts from the master account, edit  information of the sub accounts, delete sub accounts, and add new sub  accounts.

Q. Why would I need a sub-account?

Use this if  your company has more than one physical location. Members with multiple  locations would be able to login with a single username and password,  and access the accounts of all of their locations from a single master  account.

Examples Of Sub-Accounts:  

  1. You have a civil engineering consultancy but 10 offices over ther UK. Normally, you would have to sign up for 10 individual accounts in order to list all 10 office locations.
  2. Set up a sub account to deal with recruitment.
  3. Perhaps your company could be classified in two categories e.g. A Civil Engineering Contractor but also operates a separate division for Plant Hire. You can create a company listing under "Civil Engineering Contractors" and create a separate listing under "Plant & Tool Hire" and manage both divisions from one master account. 

Use our Sub Accounts feature and manage everything from a single  master account.  Sign up for a plan with this option and control all individual office / division listings from a single master account.

Q. Will the Master account show up in search results?

Yes! Both master account and sub accounts are treated the same as regular accounts in search results. 

For  example, if a member’s primary office is in London, but they add a sub account for an office in Bristol, only the Bristol location will show in  the search results for Bristol (unless the London profile has chosen a Service Area or other setting that would cause the London office to also  display). Also, if a visitor searches for Bristol, the distance shown in  the search results will be based on the location of the Bristol office.

If  a visitor did a search for London, only the London office would display in search results, and the Bristol office would not (unless the Bristol profile has chosen a Service Area or other setting that would cause the  Bristol office to also display).

In short, each master and sub account is treated like a normal individual account in search results.

Q. Do members need to micromanage all of their sub accounts?

No.  Members can customise each individual profile as much or as little as they like.  If a profile photo or logo is not uploaded for a specific sub account, it will use the profile photo and/or logo of the master account by default.

Q. Can I create a unique email and password for someone to manage a specific sub account?

Yes.  You can create a unique email and password for a specific sub account,  allowing more than one person to access a sub account. Someone managing a sub account will not have access to the main account unless you provide  them with the email and password to login to that account. Sub accounts can be completely different from the main account.

You  can also use the same email address for as many or as few of the sub  accounts as you choose, but the password for each individual account  must be unique.

Q.  If I add someone with a sub-account, will they have the ability to post jobs and events on the same profile?

A  sub account is essentially an independent account that will have all of  the same features as the master account (it will be on the same  membership level), except sub-accounts cannot create sub accounts.

The sub-account will be able to post its own events, articles etc.Those posts made in the sub-account will not display on the master account and vice versa.They are independent accounts, but the master has the power to login to the sub accounts, delete sub accounts, etc.

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